399bte's Privacy Policy

399bte is an internationally licensed online gaming platform serving players in Bangladesh. We believe that every user's privacy is a fundamental right, and protecting it is one of our foremost responsibilities.

This Privacy Policy ("Policy") explains how 399bte How your personal information is collected, stored, used, and kept secure. This policy applies to the https://399bte.com website and all its services.

We believe in complete transparency. This policy is written in plain, straightforward language — no legal jargon. If you have any questions, our support team is always here to help.

399bteVarious types of information are collected when you create and use an account. A detailed breakdown is provided below:

We do not collect any data beyond what is listed above. Documents submitted for KYC are used solely for identity verification purposes.

399bte Your information is used for the following purposes:

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To process deposits and send withdrawals.
• Customer Support: To properly resolve your complaints or queries.
• Security & Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal Obligations: To meet the requirements of licensing authorities and government bodies.
• Responsible Gaming: To detect unusual gaming behaviour and send alerts when necessary.
• Service Improvement: As analytical data to improve your experience on the platform.

Your data is never shared with third parties for advertising purposes. 399bteAny promotional messages sent on behalf of will always include an opt-out option.

399bte Your personal data may be shared with the following parties under limited circumstances and only for specific purposes:

• Payment Provider: bKash, Nagad, Rocket, and others — only the information necessary to process transactions.
• KYC Verification Services: Authorised third-party services for identity verification.
• Licensing Authority: To fulfil the legal requirements of regulatory authorities.
• Legal Authorities: In compliance with a court order or government directive.
• Technology Partners: Authorized service providers for platform operations — bound by strict confidentiality agreements.

399bte Your data is protected to the highest industry standards. Our security measures include:

• TLS/SSL Encryption: All data exchanged between your browser and our servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS Protection: To protect the platform against cyberattacks.
• Regular Security Audits: Regular system audits conducted by independent experts.
• Data Backup: Secure backup systems to protect against data loss.
• Access Control: Only authorised personnel have access to specific data.

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

Payment Card Details 399bte's servers — it is processed directly through our PCI DSS certified payment provider.

399bte This website uses cookies — small text files stored in your browser that help improve your experience and keep the platform running smoothly.

Cookies We Use:

• Essential Cookies: Essential for maintaining login sessions and ensuring site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which parts of the platform are used most — completely anonymised.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

399bte's users each have the following rights over their personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request that your data not be used for specific purposes.
• Data Portability: The right to receive your data in a machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of the above rights, email us at support@399bte.com. We will respond to your request within 30 days.

Please note that for legal or security reasons, we are required to retain certain data for a specified period. In such cases, full deletion may not be possible, but access to that data will be restricted.

399bte Strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Age is verified during registration and date of birth is confirmed through the KYC process. If you suspect that a minor's data has been collected, please contact us immediately — the account will be closed and the data will be deleted.

If a parent or guardian believes their child is using this platform, please contact us at support@399bte.com.

399bte This Privacy Policy may be updated when necessary. If changes are made, you will be notified through the following methods:

• A notification will be sent to your registered email address.
• A prominent notice will be displayed on the website homepage.
• The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

If you find any changes unacceptable, you may request to close your account and withdraw any remaining balance.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@399bte.com
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24–48 hours

We will formally respond to any data protection request within 30 days of receipt. For complex requests, this may take a little longer, but you will be notified.

If you are not satisfied with our resolution, you have the right to 399bteYou may file a formal complaint with the licensing authority of.